Privacy Policy

Bluegrass Leadcatch ("we," "us," "our") is a Louisville, KY marketing agency that builds websites and lead-capture systems for local businesses. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Information you give us — your name, email, phone number, business details, and anything you include when you submit a form, request an audit, book a call, or contact us.
• Information collected automatically — basic usage and device data (pages viewed, referring site, approximate location, browser type) via cookies and analytics.
• Service data — if you become a client, data generated by the systems we run for you (calls, messages, leads, and bookings) so we can deliver and report on those services.

How we use your information

• Respond to your inquiries and provide the services you request.
• Operate, maintain, and improve our websites and services.
• Send service updates and, where permitted, marketing — which you can opt out of anytime.
• Protect against fraud, abuse, and security threats, and comply with the law.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate (for example, website hosting, scheduling, calling and messaging, calendar, and analytics providers), and only as needed to deliver our services. We may also disclose information to comply with the law or protect our rights.

Text messages (SMS)

If you give us your mobile number — by asking us to text you, requesting the free Leak Audit, booking a call, or telling our receptionist you'd like a text — you're agreeing to receive text messages from Bluegrass Leadcatch about your inquiry, your appointment, and our services. Consent to receive marketing texts is never a condition of buying anything from us.

• Message frequency varies. Message and data rates may apply.
• Reply STOP to any message to opt out, or HELP for help.
• We do not sell, rent, or share mobile numbers or SMS consent with third parties or affiliates for their own marketing. Numbers are shared only with the messaging providers that deliver texts on our behalf, and only to send the messages you asked for.
• Carriers are not liable for delayed or undelivered messages.

Cookies

We use essential cookies to run the site and analytics cookies to understand how it's used. You can control cookies through your browser settings; blocking some may affect how the site works.

Your choices & rights

• Request access to, correction of, or deletion of your personal information.
• Opt out of marketing emails using the unsubscribe link, or reply STOP to text messages.
• Contact us with any privacy request using the details below.

Data retention & security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure.

Children's privacy

You must be at least 18 to use our services or to consent to receive text messages from us. Our services are not directed to anyone under 18, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. We'll revise the "last updated" date above when we do.

Contact us

Questions or requests? Email BenjaminWagner@bluegrassleadcatch.com.